Delivery information – Mundee Suomi

Delivery information

COVID-19
We will continue to deliver all orders within 72 hours. However, due to exceptional health measures, delivery times are longer and uncertain.

We cannot guarantee 100% delivery time. The times below are approximate and may be extended.


ORDER PROCESSING :


The order processing time is longer, it takes 3-4 days for the order to be processed before it is dispatched.


DELIVERY - FRANCE - EUROPE


Delivery is free in the French Capital Region. Delivery time is between 7 and 15 working days.



DELIVERY - REST OF THE WORLD



For the rest of the world, delivery costs are 3.90 euros. For country-specific delivery times, please contact us at info@kattyinc.com.



ORDER TRACKING



When your order is ready, you will receive a confirmation email from kattyinc with your order number.



Your parcel will be dispatched within 72 hours. Once your order has been dispatched, you will receive a dispatch confirmation email. You can then track the arrival of your package on our "Track My Order" page by entering your email address and order number.



If you have any questions, you can contact our customer service team 7 days a week. Feel free to contact us at info@kattyinc.com



DELIVERY INSURANCE:



We will return your order free of charge or refund your money if the package is lost or not received ( *according to our return and refund policy ), this is a very rare occurrence but all your purchases are insured and covered. Your purchases are insured and covered....

Customer support

We offer a professional service from Monday to Friday from 8.00-18.00.

Secure payment

We use Paypal and Stripe, two 100% secure payment methods.

Delivery to your home

You will receive your order on your doorstep within 5-8 working days.

Money back guarantee

We offer a money-back guarantee on all our products.